Customer conversations
Improve clarity and confidence when employees explain, reassure, resolve issues or build relationships across languages.
Corporate language training
Turn language gaps into better business performance.
Give international teams the language skills they need for customer conversations, sales, support and collaboration — with role-specific learning paths and measurable progress for managers.
- ✓Team & role assessment
- ✓Industry-specific paths
- ✓Flexible digital learning
- ✓Manager visibility
No generic package. We start with your team, roles and real communication situations, then recommend a focused pilot.
Role-based learning
Sales · Support · Healthcare · Hospitality · Tech
Organisation PortalPreview
Activelearner activation
Progresscourse visibility
Exportmanager reporting
Sales team
On track
Support team
Active
Relocation
Progressing
Assessment-firstStart from actual roles and needs
Role relevantPractical workplace situations
Manager visibilityActivation and progress overview
Flexible deliveryDigital plus targeted live support
Pilot before scaleValidate fit before wider rollout
Where performance gets lost
Language gaps rarely look like a training problem. They look like a business problem.
Employees may know their job well and still hesitate in the moments that matter: a difficult customer call, an international meeting, a sales objection or a new workplace after relocation.
International collaboration
Reduce friction in meetings, handovers and day-to-day teamwork when employees operate across borders.
Sales & negotiation
Practise discovery, presentations, objections and negotiations around the language actually used in the role.
Relocation & onboarding
Help international employees navigate workplace communication and daily life with greater independence.
The entry offer
Start with a free team language assessment.
Instead of pushing a standard package, we first map where communication matters, who needs what and which learning path would make sense.
- Current language-level and role overview
- Communication situations that matter in the job
- Likely skill gaps and recommended learning paths
- A focused pilot structure and reporting scope
Team Assessment Output● Ready for pilot design
01
Roles & goalsWho communicates, with whom, and in which situations?
✓
02
Current levelsBaseline proficiency and confidence.
✓
03
Learning pathRole-relevant digital learning and practice.
✓
04
Pilot & reportingSeats, activation and measurable progress.
✓
Simple rollout
Assess. Assign. Activate. Support. Track.
A clear programme flow keeps the learning relevant for employees and the rollout understandable for managers.
01
Assess
Map levels, roles and communication goals.
02
Assign
Match employees to relevant learning paths.
03
Activate
Launch flexible digital learning and practice.
04
Support
Add targeted live help where it adds value.
05
Track
Review activation, activity and progress.
Manager visibility
Know whether your programme is actually being used.
Give managers a clearer view of learner activation, recent activity, course progress and attendance where live sessions are part of the programme.
- Employee activation and activity
- Course progress visibility
- Attendance summaries when applicable
- CSV reporting for internal review
Polyglot · Organisation Portal
OverviewProgressAttendance
ActivationWho has started
ActivityRecent learning usage
ProgressCourse completion view
Illustrative previewExport · CSV
Built around real work
Language training that matches the situations your teams actually face.
Different roles need different language. Build learning around the conversations, vocabulary and confidence requirements of the job.
Healthcare
Patient communication, handovers, instructions and care-related conversations.
Explore healthcare →Hospitality
Guest communication, reservations, complaints and service recovery.
Explore hospitality →Customer Support
Calls, chat, email, escalation and difficult customer conversations.
Explore support →Sales & Negotiation
Discovery, presentations, objections, negotiation and relationship building.
Explore sales →Technology Teams
Project communication, collaboration and workplace language across distributed teams.
Explore technology →International Workforce
Relocation, onboarding and confident communication in a new work environment.
Explore workforce →Lower-risk rollout
Start small. Prove the value. Scale what works.
A focused pilot lets you validate relevance, activation and programme fit before rolling out to more employees, departments or locations.
Design my pilot
1Choose target team and communication goals
2Assess levels and assign learning paths
3Activate employees and monitor usage
4Review progress before scaling
Client feedback
Training should feel relevant before it feels extensive.
“The tailored courses gave our employees the language skills and cultural competence to communicate and negotiate more confidently with international clients and partners.”
Charles Cooper Manager · Business Communications LLP
Frequently asked questions
What your team needs to know before starting.
A business programme starts with your team, roles and communication goals — not with a one-size-fits-all package.
What is Polyglot for Business?
A configurable language-learning programme for organisations. We assess needs, create role-relevant learning paths and can add live support where it is part of the agreed pilot.
Can training match our industry?
Yes. Learning paths can be aligned with practical scenarios such as sales, support, hospitality, healthcare, technology and international relocation.
Can employees learn flexibly?
Digital learning can fit around different schedules. Targeted live support can be added separately where speaking practice or extra guidance is useful.
How can managers track progress?
The organisation workflow can show employee activation, recent activity, course progress and attendance summaries where live learning is included.
Why start with an assessment?
It helps avoid a generic rollout. We first understand the roles, levels and communication situations, then recommend a more focused path and pilot.
How does a pilot begin?
We define the target roles, languages, team size and business outcomes, then set the assessment, seat allocation, learning paths and reporting scope.
Next step
Find the communication gaps worth fixing first.
Tell us about your team. We’ll use the assessment to define a focused learning path and a practical pilot.
Free team assessment
Tell us where communication is slowing your team down.
Share the basics below. We’ll use them to understand your team, roles and goals and to define the most useful next step.
✓ No generic package✓ Pilot-first approach✓ Role-relevant recommendations
Polyglot for Business
Language performance for international teams
Assess teams, assign role-relevant learning, track activation and progress, and add live support only when it is part of your pilot.
Business outcomes
Workforce communication
Clearer meetings, tickets, and customer conversations across languages.
International teams
Shared language standards for distributed and relocating staff.
Manager visibility
Activation, last activity, course progress, and attendance when booked.
Controlled pilots
Seat limits, invites, and role-specific paths before scaling.
How it works
- Team assessment / consultation — baseline levels and goals.
- Digital learning paths by level and role.
- Employee activation with practice tools.
- Optional live tutoring only if contracted.
- Manager reporting in the Organisation Portal.
Digital learning & live support
Digital learning
Courses and practice aligned to goals — general, relocation, exam, or industry scenarios.
Live support
Private tutoring via Bookly when supply is configured — not bundled into every digital seat.
Manager reporting
Employees, seats, activation, activity, attendance summary, CSV export.
Industries
Pilot
Pilots are set up by Polyglot — organisation created, seats assigned, assessment run, learning activated. No public self-serve corporate checkout.